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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kenneth Jones

Kenneth Jones

December 19, 2025

5  out of  5
rating by Kenneth Jones
"I have been a client for over two decades. They have always been there when I needed them!"
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Harold Arnold

December 19, 2025

5  out of  5
rating by Harold Arnold
"Randy’s staff, particularly Kelly, was invaluable in helping to resolve a homeowner’s claim. I would highly recommend this agency!"
We responded:
"Hi Harold! I appreciate your kind words and review of our office and your experience with us. I am happy to hear that my staff and I were able to help you out and get you the information you needed, please give us a call with any questions! – Randy"
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Jane Palmer

December 17, 2025

5  out of  5
rating by Jane Palmer
"Wonderful service. I had a problem with an online bill payment, and Wendy walked me through the solution step by step, with patience and good humor. Everyone in this office is service-oriented. A pleasure to do business with them."
We responded:
"Hello Jane, I am so happy to hear that Wendy was able to walk you through the process of getting that billing issue fixed. We love having her here at the front desk and she loves not only helping our customers, but also interacting with them and getting to know them better. Thank you for putting your loyalty in our office. Please let us know if you ever experience anything but excellent service. Thanks!"
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Melissa Conrad

December 16, 2025

5  out of  5
rating by Melissa Conrad
"Ryan was wonderful and easy to work with on our vehicle policies. He let us know of upcoming changes, which saved money. And he was able to provide us with a better policy change when checking if there was any improvements we may need."
We responded:
"Hi Missy! I am very thankful that Ryan was able to help you make some improvements and better protect you on your car insurance. We do our best here to have our customers pay the least amount possible without sacrificing good coverage. Please reach out if you ever need anything. Thanks!"
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Brandon Cory

December 15, 2025

5  out of  5
rating by Brandon Cory
"Upon entering the office you feel at home. Everyone is so polite and inviting. We had an appt today with Ryan in which went spectacularly. He answered all of our questions and assisted us in a new policy for our son! Ryan was genuine and knowledgeable!"
We responded:
"Brandon your kinds words mean a lot to our office. We appreciate the trust you and Ashley have given us over the years. We have a standard here that whenever we are working with us a customer that they are not "just a number" but rather someone we love to get to know and invest in. I am thankful that you felt Ryan did that as that is always our goal. You guys make what we do well worth it!"
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Courtney Shirk

December 12, 2025

5  out of  5
rating by Courtney Shirk
"Ryan was awesome to work with he is very helpful!"
We responded:
"Hello Courtney! Thank you for taking time out of your busy schedule to leave a comment about Ryan here at our office. I know he and this team try to provide excellent service with all our of customers. Please reach out if you ever need anything from us!"
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Robin Dunkle

December 11, 2025

5  out of  5
rating by Robin Dunkle
"The office has always been knowledgeable about any questions I have had."
We responded:
"Robin, we thank you for being a customer of ours. We love serving you and always want to help out anyway we can. Please always know we are always a phone call away!"
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Jeanne Kanjorski

December 10, 2025

5  out of  5
rating by Jeanne Kanjorski
"Friendly and easy to work with for insurance."
We responded:
"Thank you so much for your kind words, Jeanne. We greatly appreciate you and your trust in us!"
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Brenda Huey

December 4, 2025

5  out of  5
rating by Brenda Huey
"Every one in this office is polite and extremely helpful. I trust them with my insurance and finantial needs."
We responded:
"Thank you for review Brenda. We love be your insuring agents and we appreciate the trust you have put into our office over the years. It is customers, like yourself, that make us love what we do. If you ever have any questions with your insurance or financial needs, please know we are only ever a phone call away!"
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joseph morris

December 3, 2025

5  out of  5
rating by joseph morris
"Ryan was prompt, informative and very helpful to get things done quickly and efficiently. He helped answer all my questions with a new policy and was able to provide recommendations and explanations."
We responded:
"Hello Joe. I am grateful for your words about our team member and am thankful that he was able to help you out. We value your trust and loyalty in us and we strive to provide that level of service every time. Thanks for taking the time out of your busy day to write a review!"
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Morgan Kreiser

November 24, 2025

5  out of  5
rating by Morgan Kreiser
"We had some issues with other insurance agencies and Ryan was recommended by our realtor. He made our lives 100x easier! Absolutely wonderful experience 😊"
We responded:
"Morgan, it is a pleasure having you on board. We are thankful that Ryan was able to get you policies for both your home and auto in place with us. We will do everything in our power to make sure we take care of you and be there for you guys when it comes to your insurance policies. Please never hesitate to reach out if you guys ever need anything. Thanks for choosing us! "
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Angie Goudy

November 18, 2025

5  out of  5
rating by Angie Goudy
"We had such a great experience with Ryan and State Farm! They saved us so much money by switching to State Farm for our home and auto insurance and Ryan made the process so easy. He answered all our questions and made sure we understood every step of the process. Cannot say enough good things. Highly recommend!"
We responded:
"Angie, thank you so much for switching to us. Our team strives to make this confusing industry easier to understand for our customers, and while we do want to save people money, we also want people to be protected if they ever need to use their insurance. If you guys ever need anything at all, we are always here. Thanks!"
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Travis Hickernell

November 14, 2025

5  out of  5
rating by Travis Hickernell
"I have been with this agency for many years with multiple cars and my house. Always super helpful with your best interest in mind too."
We responded:
"Travis, we love have you guys as customers and cannot thank you enough for the trust you put into us as your agency. Thanks for the review and please know if you ever need anything, to reach out!"
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Ashley Mase

November 14, 2025

5  out of  5
rating by Ashley Mase
"I have trusted State Farm with my insurance needs for many years. I had to change agents a few years ago and Randy Eshleman's office was closest to my home. I met with Ryan today for the first time. He did an excellent job reviewing my portfolio and explaining my options for additional or changes in coverage. I was able to comfortably make informed decisions and did not feel pressured."
We responded:
"Hello Ashley. Thank you so much for taking time to leave a review and also stopping in to review your insurance policies. We not only find it beneficial to review things, but we also love meeting with our customers so we can get to know and build a relationship with them. Thank you for being an amazing customer and for trusting us. Please know we are always a phone call away!"
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Jen Sell

November 12, 2025

5  out of  5
rating by Jen Sell
"Everyone at Randy Eshelman’s office is amazing! From answering simple questions to reviewing current policies and discussing new policies. They are knowledgeable, professional and treat you like family. The response times have always been timely. I wouldn’t go anywhere else for my insurance needs."
We responded:
"Jen, your genuine words mean so much to us. We try our best to just take care of our customers and treat them the way we would want to be treated. You and your family mean a lot to us and we thank you for trusting us with your insurance needs. "
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Tom Klitsch

November 12, 2025

5  out of  5
rating by Tom Klitsch
"For someone who used a competitors insurance company 57 years of my life and never had any major incidents, and with the rising cost of insurance rates, I started to take a look at my insurance policy and where I could possibly save some money. Needless to say, my insurance company of those 57 loyal years did not want to work with me. After researching many insurance companies, I finally met with a State Farm Representative who took their time to review the current policy with my wife and I. With that review I came to inderstand my policy more and to find out that not only was I under insured, I was paying way too much for the policy I had. Again, they took their time to put a policy together that would cover our needs. Come to find out that policy gave me way more coverage then the current policy and for a lower price. I can't thank the team at Eshleman State Farm Agency enough for their professionalism, time, and knowledge they shared with us in understanding our policy and savings. And not only that, but they also contacted me to let me know of a rate decrease. I NEVER had that with my prior company. Thank you Randy for your honesty, integrity and the outstanding job you do for your clients. Tom Klitsch"
We responded:
"Tom, thank you so much for your very kind words and the trust you put in our agency. We truly love serving you and want to do everything we can to make your insurance experience a good one. As time goes go, if there is ever anything you need from us, please never hesitate to call. Thank you for being a wonderful customer. "
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Christine Kramlich

November 11, 2025

5  out of  5
rating by Christine Kramlich
"Angela is awesome! She was so helpful with all of my policy questions and putting my mind at ease!!"
We responded:
"Hello Christine! Thank you for the review. I know Angie takes a lot of pride in taking care of our customers and making sure their insurance needs are met. I am grateful that you took time to share your experience. If you ever need anything from our office, we are always a phone call away!"
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Emily Gingrich

October 14, 2025

5  out of  5
rating by Emily Gingrich
"As a new and young family, Randy Eshleman’s State Farm Office has helped us not only understand our options but then help us navigate to get the best coverage for our family. They serve as a reliable resource for their clients needs and always efficient in dealing with claims."
We responded:
"Emily, we appreciate you and your family trusting us with your insurance. We are not naive to the fact that insurance can be very confusing and a lot to tackle on your own, so we love meeting with our customers and making sure they understand what they have. If you guys ever need anything, we are always a phone call away!"
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Tiffany Dixon

October 14, 2025

5  out of  5
rating by Tiffany Dixon
"Wonderful insurance, takes care of your needs and very respectful. They will find a way to make anything happen!"
We responded:
"Tiffany, thank you so much for your review and trust in us. We try our best to provide great service when it comes to your insurance policies. Thank you for being a wonderful customer!"
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Marissa Kubota

October 6, 2025

5  out of  5
rating by Marissa Kubota
"Great communication and easy to work with! Always responsive to any of our needs!"
We responded:
"Hello Marissa. I am very grateful that you have experienced exceptional communication when it comes to your insurance needs. That is the expectation here. Thank you for your willingness to work with our office!"
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Doug Guldin

September 30, 2025

5  out of  5
rating by Doug Guldin
"My wife and I recently joined Randy Eshleman's office and couldn't be happier. Everyone we have met or talked to on the phone is very knowledgeable and friendly. We were treated with kindness and respect. Ryan explained, in detail, our options and the cost. He wasn't pushy, just gave us the information and allowed us the time to decide on our own. We definitely made the right decision when we switched to State Farm and Randy Eshleman's office."
We responded:
"Hello Doug. Your words and trust in this agency mean a great deal to us. I am thankful that you have not only been met with kindness and respect, but you have gained some knowledge about your insurance policies in the process as well. We are very happy to have you apart of our team and will do anything we can to make your insurance experience a smooth and easy one. Please reach out if you guys ever need anything!"
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Cathy

September 26, 2025

5  out of  5
rating by Cathy
"We have had State Farm vehicle and home insurance for many years and through those years Valerie Kipp has been our contact person. Several years ago I had an accident and she walked me through the whole filing a claim process quickly and efficiently. Her customer service skills are excellent and she ensures we are kept abreast of insurance changes that relate to our policies."
We responded:
"Cathy, thank you for the very kind words. I am very thankful you have had a good experience with our office over the years. I know Val and this team takes a lot of pride in giving excellent customer service when it comes to insurance. Please never hesitate to reach out if you ever need anything!"
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Samuel Mann

September 25, 2025

5  out of  5
rating by Samuel Mann
"Always had excellent service when needed. Valerie Kipp always gets me speedy results."
We responded:
"Hello Samuel! I am very pleased to hear that you have had speedy results with Val. I know as a team that is always our goal. Thank you for leaving a review and trusting us with your insurance!"
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Brittney Hickernell

September 25, 2025

5  out of  5
rating by Brittney Hickernell
"Super helpful and timely. Everything was done and communicated seamlessly."
We responded:
"Thank you Brittney for the review. We try our best to serve our customers the way we would want to be treated. I am glad you had a positive experience! "
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Brenda Wagner

September 24, 2025

5  out of  5
rating by Brenda Wagner
"Ryan has been very helpful with all of my insurance needs. The entire staff is very nice and I would highly recommend."
We responded:
"Brenda, we are very appreciative of your review. I know Ryan and the whole staff here has a servanthood attitude when it comes to our customers and I am thankful you felt that. Please never hesitate to reach out to us if you need anything or ever have any questions about your insurance policies. "